Rapid Induct
How to update a worker name
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...
How to update a workers name
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...
How to send a batch induction key
Sending batch induction keys Select "Induct" from the below options: Open DVqZxN7IIu.png Select “Add New Trainee” from the right side of the page: Open 0eGVtZvcic.png Select the Trainee's employer, the primary personnel type, the primary site and the ...
How to view expiring inductees
There are two ways to view all expiring inductees: the first is to generate a report that compiles expiring inductees into an Excel spreadsheet. The second is to use the search filter within Rapid Induct by following the steps provided below: Select ...
How to update course priority
Select “Induct”: Open AJ1WhmVQ6S.png Select “Requirements”: Open yZRpMdcHGq.png Locate and select the requirements that you would like to update: You will need to make at least one amendment to trigger the “Save Workflow” function: You will now have ...
How to upload trainee course certificate
Uploading trainee certificates Select "Induct" from the below options: Open ExbzNbcoNu.png Locate the trainee by searching their name in the “Trainee Details” section: Open gk6fkLRIge.png Under Courses, you will need to locate the respective course ...
How to resend an induction key
Resending an Induction key Select "Induct" from the below options: Locate the trainee by searching their name in the "Trainee Details" field > click on the trainee’s name to open their profile: Select “Re-send Induction Email”:
How to request a new trainee document
If you would like a new document for inductees to be created, please email our support team at support@rapidglobal.com and provide the below information: Document Name Document Description (optional) Mandatory - Y/N Auto verified - Y/N Hide 'Never ...
How to reinduct a trainee
Reinducting a Trainee Select "Induct" from the below options: Locate the trainee you wish to reinduct by searching their name in the "Trainee Details" section: Within the trainee's “Courses”, select the three dots to the right of the course and ...
How to merge duplicate trainee profiles
Merging duplicate trainee profiles Select “Induct”: Select “Merge Duplicates”: Navigate to the inductee by selecting "View Details"> select the induction key you would like to keep, and merge the unwanted induction key:
How to manually request a course against a trainee
Assigning a course to a trainee Select "Induct" from the below options: Locate the trainee by searching their name in the "Trainee Details" field > click on the trainee’s name to open their profile: Select the "Courses" tab within the trainee’s ...
How to manually add notes to a trainee profile
Notes will automatically be stamped on a trainee’s profile based on the activity taken, however, you also have the ability to manually add notes. To manually add a note to a trainee’s profile, please follow the below instructions. Please note: you ...
How to edit my course.
Should you wish to edit the content of a course, please refer to the instructions below. Editing a course Select the “Courses” tab > search the course via the “Course Name” filter: To edit the course, click on the course name to bring up the course ...
How to edit an induction
Should you wish to edit the content of a course, please refer to the instructions below. Editing a course Select the “Courses” tab > search the course via the “Course Name” filter: To edit the course, click on the course name to bring up the course ...
How to download a trainee's certificate in Rapid Induct
If you would like to download and view a trainee's course certificate, please refer to the instructions below. Downloading trainee certificates Select "Induct" from the below options: Locate the trainee by searching their name in the “Trainee ...
How to delete trainee documents from a profile
If a trainee is no longer required to provide a document, you can delete the document request from their profile. Deleting documents from a trainee Select "Induct" from the below options: Locate the trainee by searching their name in the "Trainee ...
How to delete induction keys
Induction keys can be deleted if they are under a “Not Used” status. This means the key has not been linked to a MyRapid account, courses have not been completed and no documents have been uploaded. Please follow the below instructions to delete ...
How to change the company of a trainee
Changing the company of a trainee Select "Induct" from the below options: Locate the trainee by searching their name in the "Trainee Details" field > click on the trainee’s name to open their profile: By clicking on their current company, it will ...
How to change a workers name
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...
How to add a course to a trainee
Assigning a course to a trainee Select "Induct" from the below options: Locate the trainee by searching their name in the "Trainee Details" field > click on the trainee’s name to open their profile: Select the "Courses" tab within the trainee’s ...
How do I send a document request to a trainee
Trainee Requirements will automatically prompt all mandatory courses and documents according to the trainee’s personnel type & location. However, you also have the option to manually request a document from an individual trainee within their profile. ...
How do I deactivate a course from a trainee
Deactivating a course from a trainee Select "Induct" from the below options: Locate the trainee by searching their name in the "Trainee Details" section: Navigate to the course you wish to be deactivated and select the drop-down arrow to the right of ...
Issue worker induction
Adding a new trainee / issuing an induction key Select "Induct " from the below options: Select “Add New Trainee” from the right side of the page: Select the trainee group, company name, and the site and proceed to “Create Trainees”: You can then ...
How do I send a group email/notification to all contractors?
Sending an email to all contractors or inductees Select “Settings” and underneath that, “Notification”: In the top right-hand corner select “Create New Notification”: Type out the “Notification Title / Subject” and “Message” and any attachments if ...
What is the active period of the course?
A course active period is a timeframe in which the inductee will have to complete the assigned course. The course will be pending for the time it is active and inductees will get notified during this time. Once the active period has passed the course ...
How to add a course to multiple trainees / a group of trainees
Creating a new trainee requirement Select “Induct”: Select “Requirements”: Select “Add Requirement”: You may now navigate through sections 1-7 relevant to your new requirement and “Save Workflow”:
Can I upload licenses for trainees?
Uploading trainee documents Select "Induct" from the below options: Locate the trainee by searching their name in the “Trainee Details” section. Select their name to access their profile: Select the “Documents” tab and select the document you wish to ...
How to send modules to more than one / a group of trainees
Creating a new trainee requirement Select “Induct”: Select “Requirements”: Select “Add Requirement”: You may now navigate through sections 1-7 relevant to your new requirement and “Save Workflow”:
Can I use the same email address when issuing induction keys for multiple people?
We take security seriously! Although this means your data is much safer, in some cases, additional security measures must be implemented to secure your account. For this reason, each person completing an induction must have a MyRapid account linked ...
What is an induction key?
An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email.
What is an active user?
The definition of an active user is as follows (if you wish to review this, you can do so on your main dashboard within your package): A user is active if any of the following have occurred in the last 12 months: A course has been completed in the ...
What is course priority
As the client administrator, you can determine the order in which the trainee/workers complete their assigned courses.
Why is an inductee showing as an unused induction key
If the status of a worker's induction key is displayed as 'Unused', it indicates that the key has been assigned to them, but they have not yet linked it to their MyRapid account. They will now need to add their induction key to their MyRapid account.
How to change an inductee role/trainee type
Changing in inductees role Select "Induct" from the below options: Locate the trainee by searching their name in the "Trainee Details" field > click on the trainee’s name to open their profile: Click on the trainee’s current “Trainee Type” and update ...
How to extend the active period of a trainee's course?
If a trainee has failed to complete their course within the allocated timeframe (active period), you may wish to extend this so the course is “Pending” to complete. Please see the below instructions to action this. Extending the active period of a ...
How to update a contracting company's name and/or ABN
If a contracting company within your packager has undergone a name and/or ABN change, we can update this information in the system. Please email our support team with the information below at support@rapidglobal.com Current Contractor Company Details ...
What is the active period of a course?
The active period of a course refers to the days the course will sit in the status “Pending”. Generally, a course will be active for 30 days, however, this can be changed within the “Course Settings” of the specific course. Once the active period has ...
How to assign a course based on job role and location?
Creating a new trainee requirement Select “Induct”: Select “Requirements”: Select “Add Requirement”: You may now navigate through sections 1-7 relevant to your new requirement and “Save Workflow”:
What are Trainee Requirements?
Trainee Requirements is the home of compliance workflows, as an administrator you now have the power to ensure that the documents you are requesting from your trainees is exactly what is required for the site. This will significantly take out the ...
Why is a trainee's status pending when all courses are up to date?
This may be due to the presence of documents or forms in the "Pending" status, despite the courses being compliant.
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