Why is a trainee's status pending when all courses are up to date?

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• Why is a trainee's status expired when all courses are up to date?

  This may be due to the presence of documents or forms in the "Expired" status, despite the courses being compliant.

• Courses in Rapid

  Rapid Global offers the option for customised courses to be created. If you would like to view your company’s course library or create your own course, please click on the “Courses” tab located at the top of the page: If you are trying to view a ...

• How to extend the active period of a trainee's course?

  If a trainee has failed to complete their course within the allocated timeframe (active period), you may wish to extend this so the course is “Pending” to complete. Please see the below instructions to action this. Extending the active period of a ...

• How do I send a document request to a trainee

  Trainee Requirements will automatically prompt all mandatory courses and documents according to the trainee’s personnel type & location. However, you also have the option to manually request a document from an individual trainee within their profile. ...

• What report should I generate for trainee data?

  Rapid offers a variety of valuable reports designed to help extract data that aligns with the parameters you are seeking. There are several reports we recommend generating to extract general trainee data: Trainee Report Complete Trainee Information ...