A course active period is a timeframe in which the inductee will have to complete the assigned course.
The course will be pending for the time it is active and inductees will get notified during this time.
Once the active period has passed the course will sit as expired, they may still be able to complete the course, however, they no longer receive reminders to complete it.
The active period of a course refers to the days the course will sit in the status “Pending”. Generally, a course will be active for 30 days, however, this can be changed within the “Course Settings” of the specific course. Once the active period has ...
If a trainee has failed to complete their course within the allocated timeframe (active period), you may wish to extend this so the course is “Pending” to complete. Please see the below instructions to action this. Extending the active period of a ...
Pending = The course has been issued to the inductee, however, it has not yet been attempted. Competent = The inductee has completed this course and it up to date with the course. Expired = The course or active period has expired and requires to be ...
The definition of an active user is as follows (if you wish to review this, you can do so on your main dashboard within your package): A user is active if any of the following have occurred in the last 12 months: A course has been completed in the ...
Deactivating a course Select the “Courses” tab > search the course via the “Course Name” filter: Select the rubbish bin labeled “Deactivate” to deactivate this course: Please note: Once a course has been deactivated, it cannot be reactivated.