What is an induction key?
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How to resend an induction key
Resending an Induction key Select "Induct" from the below options: Locate the trainee by searching their name in the "Trainee Details" field > click on the trainee’s name to open their profile: Select “Re-send Induction Email”:
Why is an inductee showing as an unused induction key
If the status of a worker's induction key is displayed as 'Unused', it indicates that the key has been assigned to them, but they have not yet linked it to their MyRapid account. They will now need to add their induction key to their MyRapid account.
Issue worker induction
Adding a new trainee / issuing an induction key Select "Induct" from the below options: Select “Add New Trainee” from the right side of the page: Select the trainee group, company name, and the site and proceed to “Create Trainees”: You can then ...
How to delete induction keys
Induction keys can be deleted if they are under a “Not Used” status. This means the key has not been linked to a MyRapid account, courses have not been completed and no documents have been uploaded. Please follow the below instructions to delete ...
How to merge duplicate trainee profiles
Merging duplicate trainee profiles Select “Induct”: Select “Merge Duplicates”: Navigate to the inductee > select the induction key you would like to keep and merge the unwanted induction key: