Workforce
How to set up a do not disturb period for site notifications
Go to the Access module. Enter the Site Info area. Select your site using the Location dropdown on the left-hand side. Go to the Notification Settings tab. Press the Pencil icon to the right of the relevant notification setup: Under the Do Not ...
How to create a sign-in / sign-out form
The Access > Custom Form feature allows you to create sign‑in and sign‑out forms that users must view and complete during the sign‑in and sign‑out process. These forms can be assigned by personnel type and to specific sites. Creating a sign-in / ...
Host list bulk upload guide
Host List Bulk Upload Template Before uploading, you'll need to prepare your host list in a spreadsheet template (CSV format). To request the Host List Bulk Upload Template, email our support team at support@rapidglobal.com. Fill out columns A to E ...
How do I block a user based on their sign‑in form answer?
You can block a user’s entry to a site based on how they answer a question by using the Scoring system within the Form Builder. This works by assigning a required score to a question. If the user selects an answer that does not meet the required ...
How to deactivate a Visitor profile
Go to Rapid Access > Status. Using the filters on the left-hand side, search for the Visitor's entry log. Press the name of the Visitor in blue: Press the Deactivate located to the bottom of the popup: Enter the reason for the deactivation. Press ...
How to create a group
Go to Access module. Enter the Visitor tab. Select the site the group will be visiting using the dropdown on the left-hand side. Press the Add New button: Select the Group option, and populate the required information: Group Name Host Name How often ...
How to set up an administrator as a notification receiver for a site
Go to the Access module. Select the Site Info section. Select your site using the Location dropdown. Enter the Notification Settings area. Press the Add New Notification Receiver button: Enter the administrator's name in the Administrators field. ...
How to generate a Rapid Access entry log report
Go to the Reports module. Press the Schedule New Report button: In STEP 1: Select report type & schedule, enter the following details - Report Category: RapidAccess Report Type: Rapid Access Entry Log Report Frequency: Once Off (If you wish to ...
How to add an evacuation plan for a site
Go to the Access module. Enter the Site Info area. Select your site using the Location dropdown on the left-hand side. Press the Evacuation Plan - Select Files... button: Upload an image of the site's evacuation plan: Scroll down the page and press ...
How to set the auto-signout period for a site
Go to the Access module. Enter the Site Info area. Select your site from the Location dropdown on the left-hand side. Adjust the Auto Signout setting to your site's preference: Scroll down the page and press the Update button:
How to update the primary contact for a site
Go to the Access module. Enter the Site Info area. Select your site using the Location dropdown on the left-hand side. Under the Primary Contact field, enter the name, mobile number, and email address of the contact: Scroll down the page and press ...
How can I view who is onsite right now?
Go to the Access module. Enter the Status area. Select your site using the filters on the left-hand side. Press the Onsite button: Please note: You can generate the data you see on your page in an Excel file by pressing the Excel button in the top ...
How to view and action raised issues
Go to the Access module. Enter the Action area. Choose what data appears using filters on the left-hand side. Press the Edit/View button to the right of the raised issue: Assign a user as Responsible. Press either the Approve or Reject button to ...
How to add a safety alert to display during the sign-in process
Go to the Access module. Enter the Notification area. Press the Create New Notification button: In the popup, enter the details of your safety alert which include a title, description and any images/files. Press the Save button: Please note: The Send ...
How to set the time zone for a site
Go to the Access module. Enter the Site Info area. Select your site using the Location dropdown on the left-hand side. Change the site's time zone using the Set Time Zone dropdown: Scroll down the page and press the Update button:
How to remove a host
Go to the Access module. Press the Host List tab. Select the site using the Location dropdown on the left-hand side. Press the Bin icon on the host's entry: Press OK on the popup:
How to enable geolocation for a site
Go to the Access module. Enter the Site Info area. Select the site using the Location dropdown: Scroll down the Main Settings page to the 1.00 - Property Details section. To the right of the Geo Location option, press the Get From Map button: Enter ...
How to add a host to the Host List
Go to the Access module Press the Host List tab. Select the site using the Location dropdown on the left-hand side. Press the Add New Host button: Enter the Host’s full name, email address, and mobile number within the relevant fields. Press the Add ...
How to set up Rapid Access notifications
You may want to set up a Rapid Access notification if a new hazard is on-site. Before you start: Ensure that you have administrator permissions to create a notification Creating the notification: Select “Access”: Find “Notification” at the top of the ...
Popular Articles
How to create your MyRapid account
The instructions below outline how new Rapid users may create their MyRapid account. Before you start To create a new MyRapid account, you must be issued with an Induction Key. This is an alphanumeric sequence beginning with 'PE' and serves as your ...
What is an induction credit?
Some Rapid Global Clients require you to purchase credits before issuing Induction Keys to new workers or to re-induct existing workers. 1 induction credit will allow you to issue 1 induction key The cost per credit will vary depending on the client ...
What's an induction key?
An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email. Once the key and surname are entered, you may ...
How can I see my workers?
Viewing your Inductee Records is useful for monitoring your workers' induction status. This allows you to see whether they have finished the necessary courses, uploaded required documents, and view the expiration dates. Viewing your Inductee Records ...
How can I change/edit a trainee's email address?
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...