Rapid Contractor
How to request a new contractor document
If you would like a new document for contractors to be created, please email our support team at support@rapidglobal.com and provide the below information: Document Name: Document Description (optional): Suspend company when the document expires? ...
How to reinstate a suspended contracting company
The below steps demonstrate how to reinstate a suspended company. Removing the suspension from the company will allow them to access their Contractor Portal to issue Induction Keys. Suspension can be reinstated for the company to be deemed compliant ...
How to reactivate a contracting company
Reactivating a contracting company Select "Contractor" from the below options: Search for the contracting company you wish to reactivate using the “Search” field and click into their profile: Once their profile is open, select the “Reactivate” option ...
How to manually add notes to a trainee profile
Notes will automatically be stamped on a trainee’s profile based on the activity taken, however, you also have the ability to manually add notes. To manually add a note to a trainee’s profile, please follow the below instructions. Please note: you ...
How to manually add notes to a contracting company's profile
Notes will automatically be stamped on a company’s profile based on the activity taken, however, you also have the ability to manually add notes. To manually add a note to a company’s profile, please follow the below instructions. Please note: you ...
How to get a copy of our current E-form Matrix
If you require a copy of your company’s current E-form matrix and questions, please feel free to email our friendly Client Services support team at support@rapidglobal.com to request this. The spreadsheet will outline all questions that are currently ...
How to download a copy of a contractor E-form
Select "Contractor" from the below options: Use the filters to search for the relevant contracting company, then select their company name: Select the “E-Form Reports” icon and select the E-Form name: Select the “Excel” Icon to download a spreadsheet ...
How to delete a company
While we don't delete contracting company registrations for auditing purposes, we recommend deactivating the relevant company. The deactivated company will not have access to their registration with your package, however, you will still have the ...
How to deactivate a contracting company
If a company no longer engages work with your business, you may wish to deactivate their contracting company profile. Deactivating a company Select "Contractor" from the below options: Search for the contracting company you wish to update the ...
How to change the Responsible administrator for a company
Changing the responsible administrator Select "Contractor" from the below options: Use the filters to search for the relevant contracting company, then select their company name: Click on the current “Responsible Administrator” on the right-hand ...
How to change the name of a company
Updating a contractor business name Select "Contractor" from the below options: Search for the contracting company you wish to update the location for using the “Search” field and click into their profile: Once their profile is open, click on their ...
How to change the Personnel Type of a company
How to change the Personnel Type of a company Select "Contractor" from the below options: Search for the contracting company you wish to update the location for using the “Search” field and click into their profile: Once their profile is open, their ...
How to assign a Type of Work to a company
Assigning a Type of Work Select "Contractor" from the below options: Use the filters to search for the relevant contracting company, then select their company name: Click on the box next to “Type of Work”, select their relevant type of work and click ...
How to assign additional locations to contracting companies
If you have a contracting company that completes work at more than one location, you have the ability assign additional locations to their profile. Assigning additional locations Select "Contractor" from the below options: Search for the contracting ...
How to add a new contracting company
If you wish to onboard a new company you may follow these steps to add a new contracting company in Rapid Contractor Management. This process will issue a registration request to the contractor company’s admin to complete. Adding a new contractor ...
How to add a contractor admin
If a contracting company requires their main contractor admin to be updated, this can be changed by following the below steps. This may be required if the old admin has left, they wish to move the account to their main administrator account or simply ...
How do I send a link to a Company to add employees that's already on Rapid with another company
You may follow these steps to add a new contracting company in Rapid Contractor Management. This process will issue a registration request to the contractor company’s admin to complete. Adding a new contractor Select "Contractor" from the below ...
How do I send a link to a Company to add employees that's already on Rapid with another company
You may follow these steps to add a new contracting company in Rapid Contractor Management. This process will issue a registration request to the contractor company’s admin to complete. Adding a new contractor Select "Contractor" from the below ...
Duplicate ABN when contractor company is registering
To prevent duplicate registrations from contracting companies, we typically permit only one registration per ABN. This guarantees that the designated administrator has access to the Contractor Portal, streamlining the process of updating documents ...
Rapid B2B overview and premium features
Rapid B2B is your centralised Rapid compliance and business management hub for all contractors. It is designed to help you manage: Compliance with your Rapid Clients Rapid B2B centralises your client actions including, but not limited to: Company ...
Resubmission of contractor e-form
We now have a resubmission term available for E-Forms, as well as reminder emails sent to your contractors when their E-Form is nearing expiry. Like documents, once the E-Form has expired, the system can automatically suspend the contractor. This ...
Reviewing an e-form non-compliant report
The e-form non-compliant report will review any questions that contracting companies have answered incorrectly, which do not align with your company values, safety procedures, etc. Select "Contractor" from the below options: Use the filters to search ...
Can I delete a registration?
While company registrations are not deleted for auditing purposes, we recommend deactivating the relevant company. The deactivated company will not have access to their registration with your package, however, you will still have the ability to ...
How to resend a company invitation/registration
Select "Contractor" from the below options: Search for the contracting company you wish to update the location for using the “Search” field and click into their profile: Select “Resend” to the right of the company details page, preview the “Resend ...
How to change a contracting company's administrator?
If a contracting company requires their main contractor admin to be updated, this can be changed by following the below steps. This may be required if the old admin has left, they wish to move the account to their main administrator account or simply ...
How to update the site/location of a contracting company
All contracting companies are assigned a site/location they complete work for. If you wish to change the location the company is assigned to, you have the ability to update detail on their profile. Updating a company’s location Select "Contractor" ...