How-To Guides
How to enable notifications
Learn how to set up notifications so you never miss important updates. Why Notifications Matter Notifications alert you to: - Documents expiring - 30-day and 7-day warnings - New courses assigned to you - Form requests that need completion - Toolbox ...
How to update your profile
Learn how to update your personal details and profile photo. Steps Step 1: Access Your Profile Tap the Account tab in the bottom navigation (bottom-right corner). Step 2: View Profile You'll see your current profile information: - Name - Email - ...
How to add another Induction Key
Learn how to add a new Induction Key if you work for multiple employers. Overview If you start working for a new company or at a new site, you can add another Induction Key to your existing account. You don't need to create a new account. Steps Step ...
How to acknowledge a Toolbox Talk
Learn how to read and acknowledge safety communications. What is a Toolbox Talk? A Toolbox Talk is a safety briefing or announcement from your employer. You're required to read it and confirm that you understand the content. Steps Step 1: Receive ...
How to start a new audit
Learn how to begin and complete a site audit or inspection. What is an Audit? An audit is a structured inspection or checklist that helps ensure safety and compliance at work sites. You may be asked to complete audits for: Safety inspections - Check ...
How to report an incident
Learn how to report a safety incident using Rapid Worker. When to Report an Incident Report any safety-related event, including: - Injuries - Any workplace injury - Near misses - Events that could have caused injury - Property damage - Damage to ...
How to submit a form
Learn how to complete and submit required forms. Steps Step 1: Find Your Form From Dashboard or Requirements, tap on the form you need to complete. Step 2: Read the Instructions Forms often include instructions at the top. Read these carefully before ...
How to upload a document
Learn how to upload required documents like licenses, certificates, and qualifications. Supported File Formats Category Formats Images JPEG/JPG, PNG, BMP, GIF, WebP Documents PDF, DOC, DOCX, RTF, XLS, XLSX Audio WAV, MP3 Video MP4, MOV Note: HEIC ...
How to complete a course
Learn how to find and complete your assigned training courses. Steps Step 1: Find Your Courses From the Dashboard, look for pending courses in the Requirements section. Or tap Requirements and select the Courses filter. Step 2: Start the Course Tap ...
How to present your Rapid ID
Learn how to display your Rapid ID (QR code) for site access. Important: Your Rapid ID requires an internet connection. It cannot be generated offline. What is the Rapid ID? Your Rapid ID is a secure QR code that: - Identifies you at work site ...
How to use Rapid Worker offline
Learn what features work offline and what requires an internet connection. What Works Offline When you don't have internet access, you can still: View cached Dashboard data - See previously loaded information View cached packages - Browse your ...
Popular Articles
How to create your MyRapid account
The instructions below outline how new Rapid users may create their MyRapid account. Before you start To create a new MyRapid account, you must be issued with an Induction Key. This is an alphanumeric sequence beginning with 'PE' and serves as your ...
What is an induction credit?
Some Rapid Global Clients require you to purchase credits before issuing Induction Keys to new workers or to re-induct existing workers. 1 induction credit will allow you to issue 1 induction key The cost per credit will vary depending on the client ...
What's an induction key?
An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email. Once the key and surname are entered, you may ...
How can I see my workers?
Viewing your Inductee Records is useful for monitoring your workers' induction status. This allows you to see whether they have finished the necessary courses, uploaded required documents, and view the expiration dates. Viewing your Inductee Records ...
How can I change/edit a trainee's email address?
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...