Learn how to report a safety incident using Rapid Worker.
Report any safety-related event, including:
- Injuries - Any workplace injury
- Near misses - Events that could have caused injury
- Property damage - Damage to equipment or facilities
- Environmental incidents - Spills, releases, etc.
- Safety violations - Observed unsafe behavior
- Equipment failures - Malfunctioning equipment
Step 1: Access Incident Report
From the Dashboard, tap Report an Incident.
Step 2: Select Company (if applicable)
If you have multiple packages, select which company to file the report with.
Step 3: Add Photo Evidence (Recommended)
Tap Add Photo to include photos of:
- The incident scene
- Any damage
- Relevant conditions
You can use Camera or Gallery.
Step 4: Enter Incident Details
Fill in the incident information:
- Title - Brief description (3-200 characters)
- Description - Detailed account of what happened (10-2000 characters)
Step 5: Add Date, Time, and Location
Enter when and where the incident occurred:
- Select the date
- Select the time
- Choose the location from the list
Step 6: Select Follow-up Contact
Choose who should be contacted for follow-up:
- Contact me - You'll be contacted
- Contact someone else - Enter their details
- Anonymous report - No contact information provided
Step 7: Review and Submit
A confirmation screen shows your report summary. Tap Submit Report.
Step 8: Receive Confirmation
You'll receive a confirmation with an incident reference number. Save this for your records.
You can start an incident report even without internet connection:
Important: Report incidents as soon as possible, even if you're offline. The offline feature ensures your report isn't lost.