How to upload a document

How to upload a document

Learn how to upload required documents like licenses, certificates, and qualifications.

Supported File Formats

Category Formats
Images JPEG/JPG, PNG, BMP, GIF, WebP
Documents PDF, DOC, DOCX, RTF, XLS, XLSX
Audio WAV, MP3
Video MP4, MOV

Note: HEIC (iPhone photos) are automatically converted when uploaded.

Upload Methods

  • Camera - Take a photo directly
  • Gallery - Select an existing photo
  • Files - Choose from your device storage
  • Create PDF - Combine multiple photos into one PDF

Steps

Step 1: Find the Document Requirement

From Dashboard or Requirements, tap on the document you need to upload.

Step 2: Choose Upload Method

Select how you want to upload:

Step 3: Capture or Select Your File

  • Camera: Position the document clearly and tap capture
  • Gallery/Files: Browse and select your file

Step 4: Enter Required Details

Depending on the document type, you may need to enter:
- Expiry Date - When the document expires
- License Number - Your license or certificate number
- Description - Brief description of the document

Step 5: Upload

Tap Upload or Submit. A progress indicator shows the upload status.

Step 6: Await Verification

After upload, your document status will show "Awaiting Verification". Your employer will review and approve it.

Tips

  • Take clear, well-lit photos of documents
  • Make sure all text is readable
  • Include the entire document in the photo
  • Check expiry dates are accurate

Related Articles

    • Related Articles

    • Document upload failed

      Solutions when document uploads don't complete successfully. Check Your Internet Connection Document uploads require a stable connection. Switch between WiFi and mobile data Move to an area with better signal Wait for better connectivity and try ...

    • Upload your Profile Photo

      Learn how to take a profile photo using the app's face detection feature. Why Do I Need a Profile Photo? Your profile photo is used for identity verification at work sites. It helps confirm that you are the person checking in with your Rapid ID. ...

    • Understanding your Dashboard

      Learn how to navigate the Rapid Worker Dashboard and find your pending requirements. Overview The Dashboard is your home screen in Rapid Worker. It shows everything you need to do across all your induction packages. Dashboard Sections Requirements ...

    • Rapid Worker FAQs

      Quick answers to common questions about Rapid Worker. General Questions Q: What is Rapid Worker? Rapid Worker is a mobile app for managing your workplace inductions, documents, and site access. It combines the functionality of Rapid Induct and Rapid ...

    • Download and Install Rapid Worker (Android)

      Learn how to download and install the Rapid Worker app on your Android device. Requirements Device: Android smartphone or tablet Android version: 8.0 (Oreo) or later Internet: Required for initial setup and most features Storage: Approximately 100 MB ...