Rapid GO
How to close / cancel a work order as an administrator
If a contractor forgets to close their work order after completing the required works, an administrator can close or cancel it on their behalf from the Administrator Portal. Go to the Permit module. Open the Work Orders tab. Use the filters on the ...
How to enable a learner type on Rapid GO
Go to the Access module. Enter the Site Info area. Select your site using the Location dropdown on the left-hand side. Go to the Rapid GO tab: Scroll down the page to the Per-Learner Type Settings section. Select the learner type from the Learner ...
Configure Rapid GO settings for all sites to print every time anyone signs in on either the iPad or via the QR code on their mobile device
Background: As part of the Rapid Terminal app setup, you have the option to enable label printing when users sign in. You can configure the system to print labels only when users sign in via an iPad or Android tablet, or allow it to print labels for ...
Configure Rapid GO settings to print labels when a user signs in using either an iPad / Android tablet or the Rapid GO QR code
Background: As part of the Rapid Terminal app setup, you have the option to enable label printing when users sign in. You can configure the system to print labels only when users sign in via an iPad or Android tablet, or allow it to print labels for ...
How to create a sub-location on Rapid GO
Background: If you are using the Rapid Terminal app across multiple iPad or Android devices on a single site, we highly recommend creating sub-locations. This allows you to break that single site down into specific areas, letting you activate ...
How to apply default Rapid GO settings to an individual site
Go to the Access module. Enter the Site Info area. Select your site using the Location dropdown on the left-hand side. Go to the Rapid GO section. Select Package Defaults from the Configuration dropdown: Please note: The configuration change will ...
How to apply default Rapid GO settings across all sites
Go to the Access module. Select the Settings section. Enter the Default Rapid GO Settings area. Press the Apply Default Settings to All Sites button: This will apply the Default Rapid GO Settings across all sites within your package. Please note: The ...
How to configure default Rapid GO settings
Go to the Access module. Enter the Settings area. Select the Default Rapid GO Settings menu: Enabling Geolocation: Scroll down to the Rapid GO Options section. Enable the Allow Location Based Sign In option. Press the Update button: Adjusting the ...
How to sign in to a site as a visitor using a Rapid GO QR code
Before you start: Ensure you have a Rapid GO QR code nearby to scan. Ensure the camera on your mobile phone is functional. Ensure you have a stable network connection. Scanning the Rapid GO QR code: Open your camera app. Point your phone’s camera at ...
How to sign in to a site as a visitor using a Rapid GO QR code
Before you start: Ensure you have a Rapid GO QR code nearby to scan. Ensure the camera on your mobile phone is functional. Ensure you have a stable network connection. Scanning the Rapid GO QR code: Open your camera app. Point your phone’s camera at ...
How to enable and configure Rapid GO for a site
Rapid GO must be enabled and configured. Enabling Rapid GO allows the QR code to be used, after which you can customise the workflow settings to control who can sign in and what they see during the sign‑in process. Enabling Rapid GO for a site: Go to ...
How to download a site's Rapid GO QR code
Go to the Access module. Enter the Site Info area. Select the site using the Location dropdown on the left-hand side. Press the Download GO Code QR code in the top right of your page: Press the Export to PDF button to download the QR code as a PDF to ...
Enabling geolocation for Rapid GO
Go to the Access module. Enter the Site Info area. Select the site using the Location dropdown: Scroll down the Main Settings page to the 1.00 - Property Details section. To the right of the Geo Location option, press the Get From Map button: Enter ...
Popular Articles
How to create your MyRapid account
The instructions below outline how new Rapid users may create their MyRapid account. Before you start To create a new MyRapid account, you must be issued with an Induction Key. This is an alphanumeric sequence beginning with 'PE' and serves as your ...
What is an induction credit?
Some Rapid Global Clients require you to purchase credits before issuing Induction Keys to new workers or to re-induct existing workers. 1 induction credit will allow you to issue 1 induction key The cost per credit will vary depending on the client ...
What's an induction key?
An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email. Once the key and surname are entered, you may ...
How can I see my workers?
Viewing your Inductee Records is useful for monitoring your workers' induction status. This allows you to see whether they have finished the necessary courses, uploaded required documents, and view the expiration dates. Viewing your Inductee Records ...
How can I change/edit a trainee's email address?
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...