Configure Rapid GO settings to print labels when a user signs in using either an iPad / Android tablet or the Rapid GO QR code
Background:
As part of the Rapid Terminal app setup, you have the option to enable label printing when users sign in. You can configure the system to print labels only when users sign in via an iPad or Android tablet, or allow it to print labels for all sign-ins, including those done via the Rapid GO QR code on a user's personal mobile.
This article outlines the steps to enable label printing when a user signs in using either the iPad or Android tablet or Rapid GO QR code.
Please note that there are two scenarios:
- At your site, you are only using one iPad / Android tablet along with the Rapid GO QR code.
- At your site, you are using more than one iPad / Android tablet along with the Rapid GO QR code.
Please follow the steps for your relevant scenario.
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Scenario A: Only one iPad / Android tablet onsite + the Rapid GO QR code
- Go to Rapid Access > Site Info.
- Select your site.
- Go to the Rapid GO tab:
- Ensure that Default is selected from both the Location and Configuration dropdowns
- Scroll down to the Per-Learner Type Settings section.
- Select the Learner Type you wish to enable label printing for from the dropdown:
- Scroll to the bottom of the page.
- Turn on the Enable Hardware | Label Printer setting:
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Scenario B: More than one iPad / Android tablet onsite + the Rapid GO QR code
- Go to Rapid Access > Site Info.
- Select your site.
- Go to the Rapid GO tab:
- Within the Location option, press New:
- Set the Location Name to the physical location onsite.
(e.g., Reception, Security). - Select Default from the Configuration dropdown:
- Select the new location from the Location dropdown.
- Turn on the Enable Rapid GO for this location setting.
- Press Update:
- Scroll down to the Per-Learner Type Settings section.
- Select the Learner Type you wish to enable label printing for from the dropdown:
- Scroll to the bottom of the page.
- Turn on the Enable Hardware | Label Printer setting:
- Repeat Steps 4-13 for the required number of iPads / Android tablets onsite.
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