Rapid Terminal App Setup Guide (iPad)
This guide provides step-by-step instructions for setting up the Rapid Terminal application on an iPad.
What's required for this setup?
You need to be an administrator in the Rapid Global System
Rapid Access 'Edit' permissions need to be applied to your profile.
Rapid GO needs to be setup for your site
Hardware Required:
iPad
Enclosure of your choice to hold tablet
Charging cable
Power Adaptor for charging cable
Printing? (Optional)
Brother QL-820NWB Label Printer
DK-22205 (62mm wide Black on White continuous label roll)
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Step 1: Rapid Access Setup via MyRapid Administrator Portal
*Please follow this first if Rapid Access is not activated for your site
Settings for the Rapid Terminal app are configured through the MyRapid Administrator Portal, specifically under Rapid Access → Site Info in the Rapid GO section. Before setting up the app, make sure a site has been created in your package and that Rapid GO is enabled.
Create your site(s):
Create a sub location for the iPad (Optional):
*Follow these steps if you have a site with more than one iPad
- Knowledge Base - Configure Rapid GO settings to print labels when a user signs in via an iPad tablet
Using a printer? (Optional):
*If you are not using a printer, you can skip this section and move directly to Step 2
If you plan to use a printer, please inform a member of our team, as certain backend settings must be configured to enable printing at your sites. Additionally, there are a few settings you'll need to adjust yourself.
There are three options you can set the printer function to:
- Only print when someone signs in using the iPad
- Print every time anyone signs in on either the iPad or via the QR code on their mobile device (adjusting only the settings for that site)
- Print every time anyone signs in on either the iPad or via the QR code on their mobile device (adjusting the settings for the whole package)
*Click on each option for more details
Updating the sign-in workflow
The Rapid Terminal app shares its settings with Rapid GO, our QR code sign-in option. Because of this, you'll need to enable Rapid GO and configure your site’s user workflow before setting up the app. This ensures a much smoother setup process for you. Follow the guide below to activate Rapid GO and configure your site's sign-in workflow:
Updating branding
The Rapid Terminal app allows you to customise the interface with your company’s logo and colours. This ensures the sign-in screen seamlessly matches your business branding across all your locations. To set up your custom branding, follow our step-by-step guide below:
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Step 2: Unbox and set up your iPad:
When you receive your iPad, there are steps required to register the device and set up the desk stand, if purchased.
Setting up your iPad:
When you initially power the iPad on for the first time, you'll be prompted to register the device to an Apple Account. Please follow our step-by-step guide to complete the initial registration:
Set up the Desk Stand
If you purchased a Bosstab desk stand directly through Rapid and need assistance fitting the iPad into the enclosure, please follow Bosstab's official setup guide:
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Step 3: Configure the Rapid Terminal app for your site:
To get the sign-in application up and running, you’ll need to download the Rapid Terminal app and complete the setup to link it to the correct site.
Download the Rapid Terminal app:
- On the iPad you intend to use as the sign-in device, open the App Store.
- Search for Rapid Terminal.
- Download the Rapid Terminal app, identified by the Rapid Global logo on a grey background:
Log in to the Rapid Terminal App:
- Open the Rapid Terminal app.
- Enter your MyRapid email address or phone number, then tap Next and enter your MyRapid password:Note: You must have an MyRapid Administrator account to sign in to the app.
- Create a 6-digit passcode for the app.
- Press the Next button:Note: This passcode will be used to unlock the Rapid Terminal app. Please record it securely for future reference.
Set up your site on the Rapid Terminal app:
- Once registered, select the Where is this device being used? option:
- Select the site you want to set up the app with from the dropdown:
Using a Printer? (Optional):
*If you are not using a printer, please skip the rest of this section and proceed directly to Step 4.
Purchased a new printer? See the article below to complete your printer's initial setup:
Once your printer has been set up, follow the below steps to connect your printer to your iPad
iPad steps to connect your printer:
- Open the Rapid Terminal app and navigate to the Settings area.
- Tap Printer Setup:
- Press the Select label printer option.
- Under Bluetooth Printers Found, tap the options shown:
- Select your Brother QL-820NWB printer from the popup list:
- Return to the Label Printer Settings menu.
- Tap Select Label Roll.
- Select Roll Width 62 from the popup:
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Step 4: Launch the Sign-In Screen
*On the iPad*
- Within the main settings of the Rapid Terminal app, press Launch Kiosk Application:
- An Activation Code will appear on the screen. Copy this code:
*On your computer* - On a personal computer, open your web browser and go to: https://my.rapidglobal.com/
- Sign in to your MyRapid profile:
- Select the Admin tile:
- Press the Access tile:
- Go to Site Info.
- Select your site from the dropdown.
- Go to the Rapid GO tab.
- Enter the code you copied from above within the Activation Code (For Kiosk Tablets Only) area.
- Press the Activate button:
*On the iPad* - Direct your attention back to the iPad.
- Follow the on-screen instructions on the iPad to enable Guided Access. This restricts users to the Rapid Terminal app, prevents them from exiting, and keeps the screen from turning off.
- Press the Next button:Note: This is highly recommended for security.
- The Rapid Terminal app is now fully set up and ready to be used as a sign-in device:
*If you encounter any issues or have any questions, please reach out to our support team, please reach out to our support team at 1800 307 595 or support@rapidglobal.com.
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