Rapid Terminal App Setup Guide (iPad)

Rapid Terminal App Setup Guide (iPad)

Step 1: Rapid Access Setup via MyRapid Administrator Portal - Please follow this first if Rapid Access not activated for your site(s)

Settings for the Rapid Terminal app are configured through the MyRapid Administrator Portal, specifically under Rapid Access → Site Info in the Rapid GO section. Before setting up the app, make sure a site has been created in your package and that Rapid GO is enabled. 

Create your site(s):


Create a sub location for the iPad (Optional: Only for sites with more than 1 iPad):


Using a printer? (Optional):

If not using a printer, you can now move onto step 2.


If you plan to use a printer, please inform a member of our team, as certain backend settings must be configured to enable printing at your sites. Additionally, there are a few settings you'll need to adjust yourself. There are three options you can set the printer function to:
Click on each option for more details

Step 2: Configure the Rapid Terminal app for your site:

To get the sign-in application up and running, you’ll need to download the Rapid Terminal app and complete the setup to link it to the correct site.

Download the Rapid Terminal app:

  1. On the iPad you intend to use as the sign-in device, open the App Store.
  2. Search for 'Rapid Terminal'.
  3. Download the 'Rapid Terminal' app, identified by the Rapid Global logo on a grey background:



Login to the Rapid Terminal App:

  1. Open the 'Rapid Terminal' app, which you downloaded earlier.
  2. Enter your MyRapid email address or phone number, then tap 'Next' and enter your MyRapid password:

    Note: You must be an administrator to sign in.

  3. Create a 6-digit passcode that you’ll remember easily.

    Note: This passcode will be required to access the app’s settings in the future, so make sure to write it down or store it somewhere secure.


Set up your site on the Rapid Terminal app:

  1. Once registered, tap the 'Where is this device being used?' option:


  2. From the dropdown list of active sites, select the site you want to set up the app with: 



Using a Printer? (Optional):

If not using a printer, you can now move onto step 3.

Got a new printer? Go here to prepare your new printer: 
  1. Unboxing your Brother QL-820NWB Label Printer
Once your printer is setup, follow the below steps to connect your printer to your iPad


iPad Steps to connect your printer:

  1. Open the ‘Rapid Terminal’ app and navigate to the ‘Settings’ area.
  2. Tap ‘Printer Setup’:


  3. Press the 'Select label printer' option.
  4. Under ‘Bluetooth Printers Found’, tap the options shown.
  5. In the pop-up, select your Brother QL-820NWB printer from the list:


  6. Return to the ‘Label Printer Settings’ menu.
  7. Tap ‘Select Label Roll’.
  8. Make sure ‘Roll Width 62’ is selected:



Step 3: Launch the Sign-In Screen

  1. Within the main settings of the 'Rapid Terminal' app, press 'Launch Kiosk Application':


  2. An activation code will appear on the screen. Copy this code:


  3. On a personal computer, open a web browser and go to: https://my.rapidglobal.com/account/logon
  4. Sign in to your MyRapid profile:


  5. Select the 'Admin' tile:


  6. Press the 'Access' tile:


  7. Go to 'Site Info'.
  8. Select your site from the dropdown.
  9. Go to the 'Rapid GO' tab.
  10. Enter the code you copied from Step 2 within the 'Activation Code (For Kiosk Tablets Only)' area.
  11. Press 'Activate':


  12. Direct your attention back to the iPad / Tablet.
  13. Follow the on-screen instructions on the iPad to enable Guided Access, or on the tablet to enable App Pinning. This feature restricts users to the 'Rapid Terminal' app, preventing them from exiting or using the device for any other purpose (highly recommended).


  14. The 'Rapid Terminal' app is now fully set up and ready to be used as a sign-in device: