Configure Rapid GO settings to print labels when a user signs in using an iPad / Android tablet

Configure Rapid GO settings to print labels when a user signs in using an iPad / Android tablet

Background:

As part of the Rapid Terminal app setup, you have the option to enable label printing when users sign in. You can configure the system to print labels only when users sign in via an iPad or Android tablet, or allow it to print labels for all sign-ins, including those done via the Rapid GO QR code on a user's personal mobile.

This article outlines the steps to enable label printing only when a user signs in using the iPad or Android tablet (and not when using Rapid GO QR code).

Configure settings to print labels when users sign in using an iPad / Android tablet:

  1. Go to Rapid Access > Site Info.
  2. Select your site.
  3. Go to the 'Rapid GO' tab:

  4. Ensure the iPad you're setting up is selected from the 'Location' dropdown.
  5. Press the 'New' button to the right of the 'Configuration' dropdown:
    TIP: Take note of the configuration currently selected under 'Configuration' when the 'Default' location is selected. You’ll need this in the next step.


  6. In the popup, name the configuration something similar to 'Tablet Label Printing'.
  7. If you want to retain the same sign-in options as before (excluding printing), select the same configuration from the 'Copy Existing' dropdown that you noted in the previous step.
  8. Press 'Save':

  9. Select the newly created configuration from the 'Configuration' dropdown:


  10. Scroll down to the 'Per-Learner Type Settings' section.
  11. Select the learner type you wish to enable label printing for from the dropdown.


  12. Scroll to the bottom of the page.
  13. Ensure the 'Enable Hardware | Label Printer' setting is toggled to 'On'.


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