Workforce
How to see how long someone has been onsite?
Currently, the Access > Status page does not automatically display a user’s total time onsite. To determine the duration, you must manually compare the sign‑in and sign‑out times and calculate the difference. Alternatively, the Rapid Access Entry Log ...
How can I sign someone out on their behalf as an administrator?
You can sign someone out on their behalf from the Access > Status page. A Sign Out button appears to the right of the user’s entry, selecting this will immediately sign the user out.
Where can I download an evacuation report?
In the event of an evacuation, it’s important to have visibility of who is onsite at that time. There are two ways you can obtain this information: Trigger an evacuation list email via the Rapid Admin app once an evacuation is initiated. Use the Send ...
Can I upload a host list in bulk?
Yes! You can upload a host list in bulk using the Bulk Upload button, found in Access > Host List: The upload requires a CSV file (a simple spreadsheet format that can be created in Excel or Google Sheets) with your host data arranged in a specific ...
What are Conditions within Custom Form?
The Conditions button within the Custom Form creation popup relates to conditional formatting in the platform. Conditional formatting in the Rapid Access Form Builder allows you to apply rules to form questions, controlling when certain questions ...
What is a host?
In Rapid Access, a host is the person a visitor selects from a list of nominated hosts during their sign‑in, indicating who they are visiting. Sites can configure notifications so that, when a host is selected, they receive site‑specific ...
Where do I see a user's answers to the sign out form?
You can access the answers a user has provided to the sign-out form via the Access > Status dashboard. To the right of their entry log, simply press the Sign Out Form button and a popup will appear with their answers.
Where do I update the host list?
The host list can be found in the MyRapid Administrator portal under Access > Host List. Updates are made after selecting a site.
Where do I see a user's answers to the sign in form?
You can access the answers a user has provided to the sign-in form via the Access > Status dashboard. To the right of their entry log, simply press the Sign In Form button and a popup will appear with their answers.
Where do I find a site's induction requirements in Access?
You can find a site's induction requirements within Sections 10 & 11 in the Access > Site Info module. Please follow the steps below on how to access this area: Go to the Access module. Enter the Site Info area. Select your site using the Location ...
Popular Articles
How to create your MyRapid account
The instructions below outline how new Rapid users may create their MyRapid account. Before you start To create a new MyRapid account, you must be issued with an Induction Key. This is an alphanumeric sequence beginning with 'PE' and serves as your ...
What is an induction credit?
Some Rapid Global Clients require you to purchase credits before issuing Induction Keys to new workers or to re-induct existing workers. 1 induction credit will allow you to issue 1 induction key The cost per credit will vary depending on the client ...
What's an induction key?
An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email. Once the key and surname are entered, you may ...
How can I see my workers?
Viewing your Inductee Records is useful for monitoring your workers' induction status. This allows you to see whether they have finished the necessary courses, uploaded required documents, and view the expiration dates. Viewing your Inductee Records ...
How can I change/edit a trainee's email address?
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...