In Rapid Access, a host is the person a visitor selects from a list of nominated hosts during their sign‑in, indicating who they are visiting. Sites can configure notifications so that, when a host is selected, they receive site‑specific notifications related to the visitor’s sign‑in events.
Hosts can receive notifications via SMS or email. While both are not required, at least one notification method must be configured when the host is created.
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Host list bulk upload guide
Host List Bulk Upload Template Before uploading, you'll need to prepare your host list in a spreadsheet template (CSV format). To request the Host List Bulk Upload Template, email our support team at support@rapidglobal.com. Fill out columns A to E ...
How to add a host to the Host List
Go to the Access module Press the Host List tab. Select the site using the Location dropdown on the left-hand side. Press the Add New Host button: Enter the Host’s full name, email address, and mobile number within the relevant fields. Press the Add ...
How to enable and configure Rapid GO for a site
Rapid GO must be enabled and configured. Enabling Rapid GO allows the QR code to be used, after which you can customise the workflow settings to control who can sign in and what they see during the sign‑in process. Enabling Rapid GO for a site: Go to ...
Managing Access Notifications
This article covers how to configure and manage Access notifications, including initial setup, deactivation, and a breakdown of notification types and groups. --------------------- What are Access notifications? Access notifications allow ...
Where do I update the host list?
The host list can be found in the MyRapid Administrator portal under Access > Host List. Updates are made after selecting a site.