Please note: The asterisk symbols (*) act as wildcards in the above instances.
Remote Access
At Rapid, we understand that from time to time you may require some assistance with your Rapid Access terminal, and we are always here to help.
To ensure we can provide you with the best possible service, Rapid requests that clients allow us remote access to your new system which may require changes by your IT Department to allow your Rapid Access terminal to connect to the following address:
Host name
Direction
Protocol
Port Number/Range
screenconnect.rapidglobal.com
Outbound
TCP
8041
Windows updates
It is important to allow Windows Updates to secure the terminal(s) and assist in preventing malicious attacks, and to ensure Rapid Access application is working properly.
Minimum Hardware Requirements Windows-based computer with the minimum specifications: Windows 10 or 11 Pro Memory Requirement (RAM): 2GB Graphics Card: Integrated Video Card Intel (x86) Processors: Intel Core M Intel Core i3 or higher Network card: ...
✅ Please see the below instructions on viewing site requirements in Rapid Access. Getting signed in Visit the MyRapid login page to login to your account. Enter the email address or mobile linked to your MyRapid account and select "Login". Enter the ...
You may want to set up a Rapid Access notification if a new hazard is on-site. Before you start: Ensure that you have administrator permissions to create a notification Creating the notification: Select “Access”: Find “Notification” at the top of the ...
Before you start: Ensure you have administrator permissions to view the Rapid Access Site Info page. Ensure your administrator permissions grant you access to the site. Viewing course and document requirements for a site: Select the “Access” tab. Go ...
Context: You may wish to generate a Rapid Access entry log report to obtain a list of sign-in records in Excel format. Before you start: Ensure you have administrator permissions to access the “Reports” module. Ensure you have access to the site ...