Supported specifications:
Devices with any of these specifications can operate the Rapid's Visitor Access System (VAS).
Supported CPUs:
- Intel Core 3 / i3 (Must have TPM 2.0)
- AMD Ryzen (Must have TPM 2.0)
Supported Operating Systems:
- Windows 11 Pro
- Windows 11 Enterprise – Supported, if connecting to domain a meeting with Rapid and your IT Team may need to occur. To ensure our application works with your company image and Group Policy (Domain) settings.
General Requirements:
- Memory Requirement (RAM): 4GB
- Graphics Card: Integrated Video Card
- Network card: Ethernet or Wireless Card
- HDD: 64GB Storage Space
- Monitor:
- Touch Screen monitor (if touch input is desired)
- Capable of displaying 1920x1080/1920x1200/1920x1280/1800x1200 pixel resolution
- Internal webcam preferred
Label Printer:
- Wired USB Printer (Brother QL-700 or Brother QL-800)
- Wireless/Network Printer (Brother QL-810W or Brother QL-820NWB)
**QL-700 & QL-820NWB models recommended.
Unsupported Specifications:
Devices with any of these specifications cannot operate Rapid's Visitor Access System (VAS).
Unsupported CPUs:
- Intel and AMD CPUs without TPM 2.0
- Qualcomm ARM (Phone CPU)
- Microsoft SQ Processors (E.g. Surface Pro X)
- Snapdragon (E.g. Surface Pro 11 Copilot+ with Snapdragon X Plus)
Unsupported Operating Systems:
- Mac
- Linux
- Custom Operating Systems
- Windows 10 - Microsoft is ending updates in September 2025, we do not recommend providing a device with Windows 10 installed.
- Windows 11 Home –We do not recommend as it requires a Microsoft account (This locks it down to a certain user and is not friendly in a business environment)