Rapid Terminal
How to update branding for the Rapid Terminal app
The Rapid Terminal app for iPad and Android devices allows you to add your company's custom branding. This ensures your sign-in screens seamlessly match your business look across all your locations. You can customise the following: Background Primary ...
How to register an iPad
Follow this guide when you have just unboxed your iPad and are completing the initial setup of the device. Prerequisite: Before beginning, please ensure you have an active Apple Account. If you do not have one, you will be unable to complete the iPad ...
How to create an iCloud account
An iCloud account is required to complete the initial setup of an iPad. Without an iCloud account, the setup process cannot be finished. For steps on how to create an iCloud account, refer to Apple’s official support guide below: ...
How to activate an eSIM on an iPad
Newer iPad models no longer support a physical SIM card. Instead, an eSIM must be purchased and activated to provide mobile data. For instructions on activating an eSIM on an iPad, refer to Apple’s official support guide below: ...
Configure Rapid GO settings to print labels when a user signs in using an iPad / Android tablet
Background: As part of the Rapid Terminal app setup, you have the option to enable label printing for when users sign in to site. You can configure the system to print labels only when users sign in via an iPad or Android tablet, or allow it to print ...
Rapid Terminal App Setup Guide (iPad)
This guide provides step-by-step instructions for setting up the Rapid Terminal application on an iPad. What's required for this setup? You need to be an administrator in the Rapid Global System Rapid Access 'Edit' permissions need to be applied to ...
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How to create your MyRapid account
The instructions below outline how new Rapid users may create their MyRapid account. Before you start To create a new MyRapid account, you must be issued with an Induction Key. This is an alphanumeric sequence beginning with 'PE' and serves as your ...
What is an induction credit?
Some Rapid Global Clients require you to purchase credits before issuing Induction Keys to new workers or to re-induct existing workers. 1 induction credit will allow you to issue 1 induction key The cost per credit will vary depending on the client ...
What's an induction key?
An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email. Once the key and surname are entered, you may ...
How can I see my workers?
Viewing your Inductee Records is useful for monitoring your workers' induction status. This allows you to see whether they have finished the necessary courses, uploaded required documents, and view the expiration dates. Viewing your Inductee Records ...
How can I change/edit a trainee's email address?
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...