How to add an incident

How to add an incident

Please follow these steps to add/ report a new incident when logged in as an admin user.

  1. From the “Incidents” page create a new incident by selecting the “New Incident” button.  The Incident Report form will appear.
  2. Various information sections will appear depending on the type of incident selected. Certain fields are mandatory, so the form cannot be progressed or fully submitted unless information is provided for those fields. Non-mandatory fields are optional. Complete the relevant details in the sections as they appear (note: the headings may vary) and hit “Save and Next”.
      • Incident Category: Common categories include Environmental, Safety, Quality, and Security.  
      • Short description: A brief description should concisely capture the key details of the incident.
      • Incident Type: Depending on the category chosen you will need to select from a range of incident types, e.g. First Aid, Near Miss or Hazard.
      • Incident supporting photos: Upload any relevant photos, videos, or documents.
      • Person Reporting the Incident: Defaults to the logged-in user.
      • Location Details: Date, time, and place of the incident.  
      • Person/s Involved in the Incident
      • Witness(es) to the Incident
      • Injured personnel (if applicable): Note the person who was injured (must correspond to one of the Persons Involved), and the description of the injury.
      • Injury Report (if applicable): Includes sections on “Mechanism of injury”, “Nature of injury”, “Body location”, and “First Aid”.
      • Alcohol or Drugs (leave blank unless testing was performed).  
      • Immediate Corrective Actions: Record any immediate actions that were taken at the time of the incident.
      • Incident Reported To: The person notified about the incident and the time of notification.  
      • Incident Severity: Provide a rating of the likelihood and consequence of the incident occurring. Select the radio buttons or click on a coloured risk level rating cell.
      • Distribution List: Populates with a list of people who will receive a notification of the incident once submitted.
  3. After completing all required fields, select “Submit” located at the bottom right of the “Distribution List” section.
  4. A confirmation of the successfully submitted incident will appear. Select “Return to Incidents” to navigate back to the “Incidents” page.  The new incident will show in the “Awaiting Assignment” status. Click on the “three dots” to “Print/ View” or “Edit” the report.

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