How to delete an incident

How to delete an incident

Incident reports can be deleted at any stage of the incident workflow:
  1. Partially submitted

  1. Awaiting assignment

  1. Investigating

  1. Awaiting approval

  1. Has corrective actions open

  1. Awaiting to be closed

  1. Closed

Click on the “menu dots” at the right and select “Delete incident”. Enter the reason for deletion in the “Delete incident” text window. The incident and any associated “Corrective Actions” will be removed.

If you need to refer to the deleted incident it will be visible in the “Deleted Incidents Report” available from the “Reports” page. This will report will detail the person who deleted the report, the reason and the deletion date.

Note: the deleted incident can only be restored / reactivated by contacting Rapid Support.


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