How to add a new administrator

How to add a new administrator

Based on your permissions, you will have the ability to add additional administrators. Admins should be setup with locations, permissions, notifications and reports. If you would like to create new administrators, please refer to the following instructions. 

Adding administrators

  1. Select “Settings” tab. In the “Users” page select the “Add New User” button at the top right. Select the “Admin” option.
  2. In the “Information” window, enter the details of the new administrator, in the relevant fields (only the “First name,” “Last name” and “Email address” fields are mandatory). Select “Next.”
  3. Select the “Locations” button to allocate the location(s) the admin will be responsible for. Click the “+Add new” button, add each location, then “Save selected locations.” Tick which location is to be their “Primary location.”
  4. Next you will need to assign permissions to the administrators. Select the “Permissions” button and tick the appropriate functions the admin should have access to, then click “Next” to save the changes.
  5. In the Notifications window you can select the email alerts to issue by the relevant “Incident categories,” “Incident types” and / or “Risk levels.” Click “Next” to save the changes.
  6. Summary reports can be setup for the admin in the “Reports” window. Select the “+Add new” button, add the “Location,” “Frequency” and “Reports” type. Repeat for each location, then “Save.”

After being added, the administrator will get an email notification about their package access. If they are a new user to Rapid, they will be prompted to create their account and password.


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