How to deactivate or reactivate an administrator

How to deactivate or reactivate an administrator

Note: Before deactivating an administrator, you should transfer all the pending investigations and actions first, using the “Transfer responsibilities” option.

To delete an administrator from the Incident package:
  1. Click on the “Settings” page.

  1. Select “Users.”

  1. Search for the admin using the filter options.

  1. Click on the “menu dots” and select the “Deactivate user” option.

  1. In the pop-up, confirm deactivation by clicking the “Deactivate user” button.
To restore a deactivated administrator:
  1. Locate the admin by selecting “Inactive” in the “Status” filter.

  1. Click on the “menu dots” and select the “Activate user” option.
  1. In the pop-up, confirm activation by clicking the “Activate user” button.



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