App Security

App Security

Learn about the security features that protect your account and data.

Device Security Authentication

Rapid Worker requires device security authentication every time you launch the app. This ensures that only you can access your work information, even if someone else has physical access to your device.

What is Device Security?

Device security is a native feature of iOS and Android - it is not a Rapid Worker feature. It refers to the security measures you've set up on your device, such as:

  • PIN code
  • Pattern lock (Android)
  • Fingerprint (Touch ID / Fingerprint sensor)
  • Face recognition (Face ID / Face Unlock)
  • Password

Why is This Required?

Every time you open Rapid Worker, you'll be asked to verify your identity using your device's security method. This protects:

  • Your personal information
  • Your work site access (Rapid ID)
  • Your compliance documents
  • Your employer's data

Device Security Requirement

Important: Rapid Worker cannot be used on devices without device security enabled.

If your device doesn't have a PIN, pattern, password, or biometric authentication set up, you'll need to enable one before using the app.

To enable device security:

Android:
1. Go to Settings > Security > Screen lock
2. Choose a lock method (PIN, Pattern, Password)
3. Optionally, add fingerprint or face recognition

iOS:
1. Go to Settings > Face ID & Passcode (or Touch ID & Passcode)
2. Set up a passcode
3. Optionally, add Face ID or Touch ID

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