Where can I change the settings on a kiosk?

Where can I change the settings on a kiosk?

Most workflow settings are managed within VAS Settings. These include options such as:
  1. Photo requirements
  2. Company name requirements
  3. Host list selection requirements
Some settings are kiosk‑specific, such as updating the evacuation map. While these can be updated in Site Info, the changes must also be downloaded on the kiosk for them to take effect.
To access the kiosk settings:
  1. Press the Settings cog in the bottom left:



  2. Enter the Username & Password.
  3. Press the Login button:


Please reach out to the Rapid support team if you do not know the credentials for your device either via email at support@rapidglobal.com or phone at 1800 307 595.
    • Related Articles

    • Why hasn’t the evacuation map updated on the kiosk after updating Site Info?

      Please note that the evacuation plan will not automatically update onto your Rapid Access kiosk when added in Site Info. After updating the evacuation plan in Site Info, it will need to be manually uploaded to the kiosk. For assistance with this ...
    • How to configure default Rapid GO settings

      Go to the Access module. Enter the Settings area. Select the Default Rapid GO Settings menu: Enabling Geolocation: Scroll down to the Rapid GO Options section. Enable the Allow Location Based Sign In option. Press the Update button: Adjusting the ...
    • Configure Rapid GO settings to print labels when a user signs in using an iPad / Android tablet

      Background: As part of the Rapid Terminal app setup, you have the option to enable label printing when users sign in. You can configure the system to print labels only when users sign in via an iPad or Android tablet, or allow it to print labels for ...
    • How to enable and configure Rapid GO for a site

      Rapid GO must be both set up and enabled. Enabling Rapid GO allows the QR code to be used, after which you can customise the workflow settings to control who can sign in and what they see during the sign‑in process. Enabling Rapid GO for a site: Go ...
    • How to enable the Rapid Access App for a site

      Go to the Access module. Enter the Site Info area. Select your site using the Location dropdown. Stay within the Main Settings tab: Scroll down to the Rapid Access Mobile section. Enable the Enable Mobile App for This Site option. Press the Update ...