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🔍 Run a Spot Check
With spot checks, you can simply point your phone at someone, in order to check their registration status and check the person in or out there and then. How to run Spot Checks On the iOS app ?, navigate to ?. Click on the icon highlighted below ...
🦺 Run a Contact Tracing report
Contact tracing is the process of identifying people who have been exposed to a person infected with a pathogen or another hazard. Typically, it involves an interview where the person is asked to remember their whereabouts in details, and lengthy ...

Popular Articles
How to move pages in a course
When editing & updating your course content, you may wish to move pages. The following instructions will demonstrate how to move the pages within your course. Moving pages in a course Select the “Courses” tab from the top of the page: Use the “Course ...
How to reset your MyRapid password
To reset your MyRapid password in order to access your account, you may follow the steps below: Visit the MyRapid login page to login to your account. Select "Forgot/reset password": Enter the email address or mobile linked to your MyRapid account ...
Deactivating an administrator
You have the ability to deactivate an administrator user who no longer requires access to your package. This will generally be applicable if someone has left your business and you need to remove their access. Deactivating an administrator Sign in as ...
How to deactivate a course
Deactivating a course Select the “Courses” tab > search the course via the “Course Name” filter: Select the rubbish bin labeled “Deactivate” to deactivate this course: Please note: Once a course has been deactivated, it cannot be reactivated.
How to delete a course
Deactivating a course Select the “Courses” tab > search the course via the “Course Name” filter: Select the rubbish bin labeled “Deactivate” to deactivate this course: Please note: Once a course has been deactivated, it cannot be reactivated.

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