How to update your contracting company administrator
Each contracting company requires a designated main administrator. This administrator receives correspondence regarding documents, trainee statuses and compliance requirements, and they serve as the main contact for the company.
However, if you have access to your contractor portal, you can update the administrator by following the instructions below.
Getting signed in
- Visit the MyRapid login page to login to your account.
- Enter the email address or mobile linked to your MyRapid account and select "Login".
- Enter the password previously created. Should you have forgotten this, select "Forgot/reset password".
Updating the administrator for your company
- Sign in to "Contracting company administrator / B2B":
- Select the relevant client company under "My Client Portals":
- Once logged into the portal, navigate to “Company” > “Company Details”:
- Update the “Contact Email Address”, scroll down and select “Save Changes”:
The new assigned administrator will receive an email notification advising the access has been transferred to their profile.
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