How to update your documents requiring action
If you have document actions outstanding on your client portal(s), please follow the instructions below to update.
Getting signed in
- Visit the MyRapid login page to login to your account.
- Enter the email address or mobile linked to your MyRapid account and select "Login".
- Enter the password previously created. Should you have forgotten this, select "Forgot/reset password".
Updating your documents requiring action
- Sign in to "Contracting company administrator / B2B":
- Select the relevant client company under "My Client Portals":
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.
- Under 'Action Required', select "Update" against the document that you would like to update:
- Fill in the fields as required and select "Save" to submit the document: The document will now await assessment from an administrator.
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