How to update your documents requiring action
If you have document actions outstanding on your client portal(s), please follow the instructions below to update.
Getting signed in
- Visit the MyRapid login page to login to your account.
- Enter the email address or mobile linked to your MyRapid account and select "Login".
- Enter the password previously created. Should you have forgotten this, select "Forgot/reset password".
Updating your documents requiring action
- Sign in to "Contracting company administrator / B2B":
- Select the relevant client company under "My Client Portals":
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.
- Under 'Action Required', select "Update" against the document that you would like to update:
- Fill in the fields as required and select "Save" to submit the document: The document will now await assessment from an administrator.
Related Articles
How to update your company documents requiring action
If you have document actions outstanding on your client portal(s), please follow the instructions below to update. Getting signed in Visit the MyRapid login page to login to your account. Enter the email address or mobile linked to your MyRapid ...Update my documents
Trainee and contractor administrators may need to upload documents to ensure compliance. Below are the processes for uploading documents, depending on whether you are a trainee/worker or a contractor administrator. How to upload documents as a ...How to update your safety documents, SWMS and WHS plans
Getting signed in Visit the MyRapid login page to login to your account. Enter the email address or mobile linked to your MyRapid account and select "Login". Enter the password previously created. Should you have forgotten this, select "Forgot/reset ...How do I upload my documents
Trainee and contractor administrators may need to upload documents to ensure compliance. Below are the processes for uploading documents, depending on whether you are a trainee/worker or a contractor administrator. How to upload documents as a ...How to update your MyRapid account information
Getting Started Should you have access to your MyRapid account, you will be able to update the first name, last name, email address and mobile number on your MyRapid account. Getting signed in Visit the MyRapid login page to log in to your account. ...