How can I resubmit my rejected documents
Getting Signed in
- Visit the MyRapid login page to login to your account.
- Enter the email address or mobile linked to your MyRapid account and select "Login".
- Enter the password previously created. Should you have forgotten this, select "Forgot/reset password".
How to resubmit documents as a trainee
Uploading a trainee document
- Once you have successfully logged in, select "Trainee / Worker":
- Select the relevant Induction Key:
- Select "Complete document" from your Dashboard page:
- Select the "Upload" icon against the outstanding document, and follow the prompts to submit the file:
Once the document has been submitted, it will enter the verification stage and await the approval of an administrator.
How to resubmit documents as a contractor administrator
Uploading a company level document
- Sign in to "Contracting company administrator / B2B":
- Select the relevant client company under "My Client Portals":
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.
- Under 'Action Required', select "Update" against the document that you would like to update:
- Fill in the fields as required and select "Save" to submit the document:
The document will now await assessment from an administrator.
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