Enter induction key in capital letters error

• Related Articles

• Why is my induction key saying invalid?

  If you have entered your induction key but you are experiencing an error, it may be due to the below reasons: Induction key needs to be entered in all capital letters Ensure there are no spaces or full stops Your induction key may have been ...

• My induction key is not working

  Troubleshooting If you’re on the screen saying ‘Enter your MyRapid Password’, then please make sure you are entering your personal password (i.e. the one you created) rather than your Induction Key. The Induction Key is added under the ...

• My induction key is missing

  If you are unable to locate your induction key or are encountering an error when trying to add it to your account, it could be due to the deactivation of your induction key by your contracting company administrator or the client company. We recommend ...

• How to access your linked induction key

  Once you have linked your Induction Key to your MyRapid account, you access it by following the steps below. You may update your personal details, complete outstanding courses, and upload required documents and forms by viewing your linked Induction ...

• Why am I being asked for an induction key?

  The system will prompt for an induction key during the login process if the email address or mobile number is not recognised. For inductees, this page gives you the opportunity to enter the Induction Key (an alphanumeric code beginning with 'PE') you ...