Why is my induction key saying invalid?

Why is my induction key saying invalid?

If you have entered your induction key but you are experiencing an error, it may be due to the below reasons:

  • Induction key needs to be entered in all capital letters
  • Ensure there are no spaces or full stops
  • Your induction key may have been deactivated
  • You may be entering your induction key incorrectly

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