Error uploading documents

Error uploading documents

If you're having trouble uploading a document, there are several troubleshooting steps you can attempt below:

  • Try refreshing your browser
  • Try using Google Chrome or Mozilla Firefox
  • Ensure your document is in an accepted format and the file size is not too large.
  • Try to log in using an Incognito window on Google Chrome. This is accessible via the visual instructions below:

If these issues persist, please contact our support team on 1800 307 595 or via email support@rapidglobal.com.


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