🔗 Protege GX

🔗 Protege GX

Overview

Protege GX is an enterprise level integrated access control, intruder detection, and building automation solution. Aware's integration with Protege GX enables the unlocking of doors, boom gates or turnstiles using facial recognition. Unlike other forms of identity recognition, facial recognition verifies if a person is actually present and whether they have access. This streamlines access, increases security and can eliminate the need for key cards and pin codes.

Aware supports connecting to a Protege controller through either Protege GX SOAP Web Service or through a Smart Reader using Telnet.

Access control can be set to grant access based on:

  • ID'ed individuals, using Access Control IDs in Profiles.
  • Groups of individuals, using Labels.
In both cases, Aware will utilise the individual's ID or Label to authorise access based on the settings, workflows and schedules defined in GX.

Access control can be used standalone, or combined with other integrations such as:

  1. Rapid Global, to add compliance checks,
  2. Breathalysers, to add Blood Alcohol Content (BAC) checks,
  3. Thermometers or thermal cameras, to add a health check.
This document will cover how to configure biometric credentials in ProtegeGX, how to configure the ProtegeGX integration at Doorkeeper points of entry (iOS and Android), or using IP cameras and a server. It also explains how to review logs in ProtegeGX.

1. Start at Protege GX's Online Portal

Log in to the Protege GX online portal in order to create a new credential type, and start assigning these new credentials to individuals or groups.

1.1. Create a New Credential Type

This only needs to be done the first time you're setting the integration up.

  1. Select Users, and then Credential Type.

  2. Click on Add New Credential Type.

  3. Enter "Aware Facial Recognition" in the Name & Name (Second Language) fields for easier identification.

  4. Ensure that the Format is set to ASCII.

  5. Press Save.


1.2. Set Up Credentials

Depending on how you have chosen to grant access, follow the relevant steps below.

1.2.1. Using Individual Access Control IDs

Granting access on an individual basis means each person will be identified, and then granted/denied access based on the settings defined in GX, allowing for granular access configurations. Every time access is granted or denied, GX logs will display the person's ID, as this mechanism allocates a biometric credential to each person.

  1. Head to the Web App to collect the unique Access Control ID for each profile. You can also export all Profiles or a subset of them from the Profile tab, and grab the Access Control ID from the file.

  2. Open the Profiles page and select the relevant profile.

  3. Find the Access Control ID along the left hand side of a profile and copy the ID.


  4. Now head back to the Protege GX Online Portal.

  5. In the Users section, navigate to the desired user. Otherwise, create a new user.

  6. Head over to the Credentials tab ad add a new Credential Type.

  7. Select Aware Facial Recognition, and paste the Aware Access Control ID into the Credential field.

1.2.2. Using Label-Based Credentials

Granting access using label-based credentials means each person will be identified, but, access will be granted/denied access based on the group settings defined in GX for the label assigned to the respective profile. Every time access is granted or denied, GX logs will display the name of the group the person belongs to, as this mechanism allocates a biometric credential to a label.
  1. Ensure that labels have already been created in the Web App.
  2. In the Users section, create a new user.
  3. In the First Name and Display Name fields, enter the name of the Aware label.
  4. Head over to the Credentials tab and add a new Credential Type.
  5. Select Aware Facial Recognition and in the Credential field enter a unique credential. For example, use Aware_Staff for a Staff label. Alternatively, use a random string.
  6. Repeat the above steps for any other labels that you would like to grant access to.

2.1. Use Protege GX with an Aware Server

In order for us to set up Protege GX for you, please contact us by email at support@rapidglobal.com.
Please provide us with the following information:

  • Name of the camera/s that you would like to connect to Protege GX.
  • Depending on which method you will be using for Access Control,
    • Individual Access Control ID - let us know that you will be using this.
    • Label-based - You will need to provide us with each of the credentials that you used and which Aware label they match in order for us.
Based on which type of Protege GX you are planning on using, we will also need the following information:

Smart Reader
  • The IP address of the Protege controller.
  • The allocated Port number.
SOAP

2.2. Use Protege GX with iOS Doorkeeper

2.2.1. Configure Protege GX

2.2.1.1. Using SOAP

  1. Open the Doorkeeper app.

  2. Swipe right from the left-hand edge or tap on the Settings icon in the bottom right.

  3. Tap on Access Control & select ICT Protege GX to connect Doorkeeper to Protege GX.

  4. Press the toggle next to ICT Protege GX to view more settings.

  5. Enter your Admin credentials into the Username and Password fields.

  6. In the Server Address field enter the SOAP URL, format is usually: https://soap.XXXX.com.au/ProtegeGXSOAPService/Service.svc?wsdl

  7. A site and controller should become configurable once the credentials have been correctly entered.

2.2.1.1.1. Adding An Action

  1. Press Add Action.

  2. Tap on Profiles to choose whether access control should trigger for Any Profile or a select a few Labels.

  3. Tap on Doors to set the door that will be opened through Doorkeeper.

2.2.1.2. Using a Smart Reader

  1. Open the Doorkeeper's settings menu.

  2. Tap on the Access Control page & select ID Badging.

  3. Select Destination & enter the IP address and port into the respective fields.

  4. Optionally, a Delimeter can be used.

2.2.1.2.1. Adding An Action

  1. Press Add Action.

  2. Tap on Profiles to choose whether access control should trigger for Any Profile or for select Labels.

  3. The Access Control ID will be sent every time that Access Control is Triggered.

2.2.2. Access Control Only Mode

Doorkeeper can be used in an Access Control Only mode. In this mode, people will not be Checked In or Checked Out. However if someone is recognized then access control will still be triggered.

  1. Open the Settings by tapping on the Settings icon.

  2. On the General page, press Access Mode.

  3. Select Access Control Only.

2.3. Use Protege GX with Android Doorkeeper

2.3.1. Configure Protege GX

  1. Open the Doorkeeper app & tap on the Settings icon in the bottom right.

  2. Tap on Access Control and then Add Smart Reader to connect Doorkeeper to Protege GX.


  3. Enter the IP address and port into the respective fields. Optionally, a delimiter can be used.


  4. Press Any Profile to set whether access control will be triggered for any profile or for selected labels.


  5. Press Payload to use either the Aware Access Control ID (displayed as Identity ID). Alternatively, enter a custom payload and press Set Payload to confirm.


2.3.2. Enable Anti-Passback

Anti pass-back will prevent someone from triggering the access control for other people. A person will need to wait a set amount of time before they are able to check in/out again and trigger access control.

  1. Press General and turn on the toggle next to Anti Passback.


  2. You will need to also set a time for the Minimum Check-In/Check-Out Duration.

    • Only a Minimum Check-In Duration needs to be set if Access Mode is set to In only.
    • Only a Minimum Check-Out Duration needs to be set if Access Mode is set to Out only.

3. Check The Access Control Logs

Once you have connected Protege GX to one or more of Rapid Global's products, you will be able to see when access control was triggered in both the Web App and Protege GX online portal.

3.1. In Aware

In either the Check-In or Events views you will be able to see activity from the IP cameras or Doorkeepers. When access control is activated it will be shown under the Access Control column as Triggered. When a person was Stopped and access control was not triggered then this status will be missing.



3.2. In Protege

The logs can be found in the Protege Dashboard that show recent activity. The log will show when a command was sent by Doorkeeper. Each log will contain the Access Control ID of the person that was recognized by Doorkeeper. These logs can be found in Monitoring > Events. 



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