Security & Privacy
🧑🤝🧑 Introducing your staff to Doorkeeper
Let your team know what changes to expect, and how to make Doorkeeper work with their everyday workflow. Before you send this template to your team, be sure to do the following: Customize the [bold] text and adjust the remaining copy as needed. Add ...
📜 Display your T&C and conditions of entry
Conditions of entry are a set of contract terms that a person accepts by entering your premises - usually displayed during sign-in situations to give notice of collection, gather consent and in some cases, a signature. In Australia, conditions of ...
📄 Overview
We know how important your data is, and we take its security and privacy very seriously. This collection lists a few practical steps and features you can make use of to secure your Doorkeepers and data, and strengthen your entry processes: General ...
🔐 10 Tips for Better Data Privacy Implementation
Privacy Frequently Asked Questions
The idea of being identified by facial recognition software can make some people feel uneasy because a face is very personal to an individual. Yet facial recognition technology can be deployed securely and privately. The Data Futures Partnership ...
Enable Guided Access
Guided Access is an iOS feature that allows you to lock your device down to a single application - preventing users from being able to exit to the main menu, swap applications or change settings. We recommend turning Guided Access on all your ...
General Recommendations
Keep operating systems, browsers, applications and plugins up-to-date with patches and fixes by updating them regularly. Limit user access in Aware to protect potentially sensitive data. We recommend each user has a unique account with a strong ...
🔒 What Happens To My Data?
Keeping your visitors, contractors and workers informed about how you handle their personal information is more important than ever. To aid with this, we now include a “What happens to my data?” link with a brief description, visible when checking in ...
Popular Articles
How can I see my workers?
Viewing your Inductee Records is useful for monitoring your workers' induction status. This allows you to see whether they have finished the necessary courses, uploaded required documents, and view the expiration dates. Viewing your Inductee Records ...
What is an induction credit?
Some Rapid Global Clients require you to purchase credits before issuing Induction Keys to new workers or to re-induct existing workers. 1 induction credit will allow you to issue 1 induction key The cost per credit will vary depending on the client ...
How can I change/edit a trainee's email address?
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...
What's an induction key?
An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email. Once the key and surname are entered, you may ...
How to move pages in a course
When editing & updating your course content, you may wish to move pages. The following instructions will demonstrate how to move the pages within your course. Moving pages in a course Select the “Courses” tab from the top of the page: Use the “Course ...