Why is the "verify" option not available against a document?

Why is the "verify" option not available against a document?

To ensure successful document verification & the “verify” button is available, the following criteria must be met:

  • The document's "Expiry Date" should be set to a future date. If a past date is indicated, the document will be deemed expired and verification will not be allowed.
  • Adequate administrator access must be granted to enable verification and rejection permissions.
If the above requirements have not been met, this may mean you are unable to approve the document(s).




    • Related Articles

    • How to verify a document

      Trainee Documents Select "Induct" from the below options: Open ExbzNbcoNu.png Locate the trainee by searching their name in the "Trainee Details" section: Open gk6fkLRIge.png Under "Documents", select the name of the document you wish to verify: Open ...

    • ✅ How to verify trainee documents

      ? If you are an administrator and designated verifier of your company, you can follow the instructions below to assess trainee documents. Step 1: Visit the MyRapid login page to login to your account. Enter the email address or mobile linked to your ...

    • How to I make a new document

      Company Documents If you would like a new document for contractors to be created, please email our support team at support@rapidglobal.com and provide the below information: Document Name: Document Description (optional): Suspend company when the ...

    • How to verify a mobile number or email address

      Getting signed in Visit the MyRapid login page to log in to your account. Enter the email address or mobile linked to your MyRapid account and select "Login". Enter the password previously created. Should you have forgotten this, select "Forgot/reset ...

    • How to upload documents in Workforce Management

      Please follow the relevant instructions below based on the document you are attempting to upload on behalf of a contracting company/trainee. Uploading contracting company documents Select "Contractor" from the below options: Open PpI9Ej3Weh.png Use ...