Why did I receive a registration email?
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Company registration link no longer works
If you have received a link with a request to register your company but the registration link no longer works, this may indicate: The registration is already linked to your MyRapid account, please proceed to log in using the email address the link ...
How to update your Workcover Registration Certificate
If your company has renewed its Workcover Registration Certificate (also known as Workers Compensation), you can upload the updated document on your Contractor Management Portal which sends the document directly to your client company. Updating your ...
How to email login information to trainees / workers
You can use your contractor portal to email your trainee(s) their login information so that they may complete their pending induction. Please note that this information is automatically sent to your trainees after their Induction Key is issued. ...
How can I change/edit a trainee's email address?
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...
Can I use the same email address when issuing induction keys for multiple people?
We take security seriously! Although this means your data is much safer, in some cases, additional security measures must be implemented to secure your account. For this reason, each person completing an induction must have a MyRapid account linked ...