Why can't I click on 'Create an Account'?
- At least 10 Characters
- One uppercase letter
- One lowercase letter
- One number
- One special characters
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How to create your MyRapid account
The instructions below outline how new Rapid users may create their MyRapid account. Before you start To create a new MyRapid account, you must be issued with an Induction Key. This is an alphanumeric sequence beginning with 'PE' and serves as your ...
De-linking induction key from a single contact mobile account (no email address)
There are occasions when an induction key has been linked to an incorrect MyRapid account or is required to be linked elsewhere. An induction key may need to be linked to another account in order to merge profiles, ensuring a user has one MyRapid ...
How to update your MyRapid account information
Should you have access to your MyRapid account, you will be able to update the first name, last name, email address and mobile number on your MyRapid account. Getting signed in Visit the MyRapid login page to log in to your account. Enter the email ...
How can I delete my account?
While deleting your MyRapid account is not a function you will have within your account settings, you will be able to reach out to our Support Team to assist you with deleting your account. What we will need from you In order for our team to delete ...
I have put the incorrect name when creating my account
Should you have access to your MyRapid account, you will be able to update the first name, last name, email address and mobile number on your MyRapid account. Getting signed in Visit the MyRapid login page to log in to your account. Enter the email ...