My induction key isn't being sent to my phone number

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• How to add an induction key to an existing MyRapid account as a trainee 

  To add an induction key to an existing MyRapid account as a trainee / worker, please see the instructions below. Before you start Ensure you have your Induction Key ready. This is an alphanumeric sequence beginning with 'PE' and serves as your unique ...

• How to access your linked induction key

  Introduction Once you have linked your Induction Key to your MyRapid account, you access it by following the steps below. You may update your personal details, complete outstanding courses, and upload required documents and forms by viewing your ...

• What is my Induction Key?

  An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email. Once the key and surname are entered, you may ...

• Why am I being asked for an induction key?

  The system will prompt for an induction key during the login process if the email address or mobile number is not recognised. For inductees, this page gives you the opportunity to enter the Induction Key (an alphanumeric code beginning with 'PE') you ...

• How do I receive an induction key?

  If you’ve been asked to complete an induction but haven’t yet received an Induction Key via email, then you’ll need to be issued an induction key by the administrator for the company you are working for. If you’re unsure who to contact, then speak to ...