I am not receiving my verification code

I am not receiving my verification code

If your verification code is not being received, please try the following solutions:

  • Ensure you are correctly entering your email address or mobile number (any typo will mean you don’t get the code)
  • Check your junk or spam account within your email inbox
  • Try pressing the ‘re-send code’ button
  • Speak to your technology team about whether there is a firewall set up against emails coming from a ‘no reply’ address. If there is, then request that they unblock emails from no-reply@rapidglobal.com

Please note: verification codes can take up to 10 minutes to be received.

Need more help? Contact Support.


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