How to update your Workcover Registration Certificate
Getting signed in
- Visit the MyRapid login page to login to your account.
- Enter the email address or mobile linked to your MyRapid account and select "Login".
- Enter the password previously created. Should you have forgotten this, select "Forgot/reset password".
Updating your Workcover Registration Certificate
- Sign in to "Contracting company administrator / B2B":

- Select the relevant client company under "My Client Portals":
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.

- Navigate to “Company Documents” > “Insurance Documents” > “Upload” for Workcover Registration Certificate:

- Complete the required details:
a. Select the “State” (e.g. NSW).
b. Select the “Expiry Date” using the calendar icon.
c. Click “Browser”, search for the document on your computer/device, and click “Save” to upload.
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