How to update your Workcover Registration Certificate

How to update your Workcover Registration Certificate

If your company has renewed its Workcover Registration Certificate (also known as Workers Compensation), you can upload the updated document on your Contractor Management Portal which sends the document directly to your client company.

Getting signed in

  1. Visit the MyRapid login page to login to your account.
  2. Enter the email address or mobile linked to your MyRapid account and select "Login".
  3. Enter the password previously created. Should you have forgotten this, select "Forgot/reset password".

Updating your Workcover Registration Certificate

  1. Sign in to "Contracting company administrator / B2B":

  1. Select the relevant client company under "My Client Portals":
    Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.

  1. Navigate to “Company Documents” > “Insurance Documents” > “Upload” for Workcover Registration Certificate:

  1. Complete the required details:
    a. Select the “State” (e.g. NSW).
    b. Select the “Expiry Date” using the calendar icon.
    c. Click “Browser”, search for the document on your computer/device, and click “Save” to upload.



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