How to update your contracting company administrator
Each contracting company requires a designated main administrator. This administrator receives correspondence regarding documents, trainee statuses and compliance requirements, and they serve as the main contact for the company.
However, if you have access to your contractor portal, you can update the administrator by following the instructions below.
Updating the administrator for your company
- Select the relevant client company under "My Client Portals":
- Once logged into the portal, navigate to “Company” > “Company Details”:
- Update the “Contact Email Address”, scroll down and select “Save Changes”:
The new assigned administrator will receive an email notification advising the access has been transferred to their profile.
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