How to update / access your email settings

How to update / access your email settings

We have the ability to customise notification/emails sent to the users within your platform. To view or update the email correspondence sent to your personnel, please see the instructions below. 

Accessing your email settings


  1. Navigate to the “Settings” tab. Next, select “Email settings”:
    - Review and update the templates/settings as desired. You may allocate the relevant Personnel Type and edit the subject and email text. Ensure to select “Save” to save all changes.


  2. You may preview the changes made to the email template by selecting the “Preview” icon and action any necessary changes:

    • Related Articles

    • ⚙ How to update/access your email settings

      ?? To view or update the email correspondence sent to your personnel, please see the instructions below. Step 1: Log in to your MyRapid account using this link: https://my.rapidglobal.com/account/logon Enter the email address or mobile linked to ...

    • How to edit / change email templates

      Editing email templates Select the “Settings” tab > and then select “Email Settings”: Search for the email template you would like to update > Update the relevant content and “Save” changes:

    • Can I send an email through Rapid to all contractors that we have in the system?

      Sending an email to all contractors or inductees Select “Settings” and underneath that, “Notification”: In the top right-hand corner select “Create New Notification”: Type out the “Notification Title / Subject” and “Message” and any attachments if ...

    • Rapid Access & Rapid GO: Visitor management system

      Enhance site safety with our streamlined contractor and visitor sign-in management systems. Rapid’s visitor management systems allow you to track attendance at one or more sites in real time and guard against unauthorised entry. One modular solution: ...

    • How to rename a division, state & site

      Based on changes within your business, you may wish to update the name of a division, state or site within your location structure. The below instructions will show you how to update the name of existing locations within your structure. ...