How to issue induction keys
Any of your company’s workers attending the client company’s site must undergo an induction process.
As the contracting company administrator, you will be able to issue a new unique induction key to each of your workers.
Getting signed in
- Visit the MyRapid login page to login to your account.
- Enter the email address or mobile linked to your MyRapid account and select "Login".
- Enter the password previously created. Should you have forgotten this, select "Forgot/reset password".
Issuing induction keys
- Once logged in, select "Contracting company administrator / B2B":
- Select the relevant client company under "My Client Portals":
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.
- Select "Issue a New Induction Key'' on the below dashboard to begin issuing induction keys:
- Fill in the worker’s information as required and select "Proceed to Step 2":
- Under "Step 2", you may view the courses, documents and/or forms that will be assigned to the worker based on the previously filled information. Select "Issue Induction Key":
The Inductee will receive a separate email advising them of their pending induction. Once this is completed, the Inductee may attend site.
Related Articles
What is my Induction Key?
An Induction Key is an alphanumeric code beginning with “PE” used as a unique code for workers to complete their courses, upload documents, or complete forms. Induction Keys are usually sent via email. Once the key and surname are entered, you may ...My induction key is missing
If you are unable to locate your induction key or are encountering an error when trying to add it to your account, it could be due to the deactivation of your induction key by your contracting company administrator or the client company. We recommend ...My induction key isn't being sent to my phone number
Induction Keys are sent via email, not to mobile numbers. If you haven't received your Induction Key, you should contact the administrator for the company you are working for or the person who asked you to complete works at the client company site. ...Why am I being asked for an induction key?
The system will prompt for an induction key during the login process if the email address or mobile number is not recognised. For inductees, this page gives you the opportunity to enter the Induction Key (an alphanumeric code beginning with 'PE') you ...Where is my induction? / My Client is missing / Where is my customer?
If you are unable to locate your induction key, it could be due to the below reasons: The deactivation of your induction key by your contracting company administrator or the client company. You may need to add your induction key to your account by ...