How to deactivate an additional administrator
If an administrator no longer works for your company, you may wish to deactivate their access. To do so, please follow the instructions below.
Deactivating additional administrators
- Select the relevant client company under "My Client Portals":
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.
- Navigate to “Company” > “Additional Administrators” > select “Deactivate” against the administrators name:
Related Articles
How to add an additional administrator
As a contracting company administrator, you can add other people as additional administrators to your portal(s). This will allow them to perform document uploads, manage trainees and update company details if needed. To add an additional ...How to deactivate a trainee
If a trainee is no longer employed by your contracting company, you have the option to deactivate them. This will remove the relevant Trainee Portal from their account. Deactivating trainees / workers Select the relevant client company under "My ...How to update your contracting company administrator
Each contracting company requires a designated main administrator. This administrator receives correspondence regarding documents, trainee statuses and compliance requirements, and they serve as the main contact for the company. However, if you have ...How do I contact my site administrator?
Please reach out to the person from the client company who has requested you to complete work to assist in finding your site administrator.How to deactivate a trainee / worker across all client portals
Rapid B2B stores central records of the compliance statuses of your workers through the 'My Workers' page. If you have a worker leave your company, you may wish to deactivate them across your various clients. In cases such as this, subscribers of ...