How to complete an admin transfer
If an administrator no longer requires access to Rapid, or no longer works for your company, you can perform an Admin Transfer.
An Admin Transfer will transfer all existing data from the old administrator to a replacement or new administrator. To complete this process, please refer to the instructions below.
Completing an admin transfer
- Select “Settings” > “Admin Home”. Once selected, search for the old administrator and select the “Admin Transfer” icon:
- Enter the name of the new administrator you wish to transfer the data to and select “Transfer” to action:
- Once the transfer has been completed, we recommend to deactivate the administrator to ensure their access is revoked if they no longer require it.
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