How to add an additional administrator
As a contracting company administrator, you can add other people as additional administrators to your portal(s). This will allow them to perform document uploads, manage trainees and update company details if needed.
To add an additional administrator, please see the instructions below.
Adding additional administrators
- Select the relevant client company under "My Client Portals":
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.
- Select “Add Additional Administrators” on the below dashboard to begin adding administrators:
Related Articles
How to deactivate an additional administrator
If an administrator no longer works for your company, you may wish to deactivate their access. To do so, please follow the instructions below. Deactivating additional administrators Select the relevant client company under "My Client Portals": Please ...How to add an induction key as a contracting company administrator
Please see the instructions below if you are a contracting company administrator / B2B user needing to add an induction key to your existing MyRapid account. Adding your induction key You may only have the option of signing into B2B. If this is the ...How to update your contracting company administrator
Each contracting company requires a designated main administrator. This administrator receives correspondence regarding documents, trainee statuses and compliance requirements, and they serve as the main contact for the company. However, if you have ...How do I contact my site administrator?
Please reach out to the person from the client company who has requested you to complete work to assist in finding your site administrator.How do I add employees
Any of your company’s workers attending the client company’s site must undergo an induction process. As the contracting company administrator, you will be able to issue a new unique induction key to each of your workers. Issuing induction keys Select ...