How to add a new client administrator

How to add a new client administrator

Based on your permissions, you will have the ability to add additional administrators into your client package.


If you would like to add an administrator to your company's package, please refer to the instructions below. 

Adding administrators

  1. Select “Settings” > “Add New Admin” and enter the details of the new administrator, as per the prompts:



  1. Then, to assign permissions to the administrators, select “Roles” > “Add Administrators” against the role that you would like the administrator to be assigned to. Find the administrator's name, tick the box, then “Save” changes:


Once the administrator has been added, they will receive an email notification advising they have been given access to the package. If they are a new user to Rapid, they will be prompted to create their account/password.


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