How do I receive an induction key?

How do I receive an induction key?

If you’ve been asked to complete an induction but haven’t yet received an Induction Key via email, then you’ll need to be issued an induction key by the administrator for the company you are working for. 

If you’re unsure who to contact, then speak to your manager to find out if your company has an account with that client and who the administrator is.
​If your company doesn’t have a Rapid account with the client, then you’ll need to contact the site administrator or the person who first asked you to complete works at the client company site to ask for the Induction Key.

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