Select the relevant client company under "My Client Portals":
Please note: If you cannot see the company listed you may have logged in with the wrong email address. You need to login with the alternate email address you previously used to register your account.
Select “Inductee” and then "Inductee Records" from the menu on the left-hand side:
Navigate to the “Deactivated” tab:
Select the "Reactivate" icon beside the worker's name:
Reactivating trainees / workers Select the relevant client company under "My Client Portals": Please note: If you cannot see the company listed you may have logged in with the wrong email address. You need to login with the alternate email address ...
Viewing your Inductee Records is useful for monitoring your workers' induction status. This allows you to see whether they have finished the necessary courses, uploaded required documents, and view the expiration dates. Viewing your Inductee Records ...
If an inductee has added their induction key to their MyRapid account, you will no longer be able to update the personal details on their Trainee Details page and the trainee will need to update their personal information within their own MyRapid ...
If an inductee is compliant with the client company you will be attending site for but they are still being denied access from the site, please consider the below: Are they entering the correct first name and last name when signing into site? Are ...
If your inductee has an induction key for the client company through a different contracting company, we recommend reaching out directly to the client company to have the inductee's company updated.