✏️ Edit Check-ins
When someone checks in (or out) using Doorkeeper, a digital record is created in the Aware system, including check-in and check-out times, location, temperature/BAC, survey answers and files (if available).
Records also include a status to indicate if a person is In or Out, or has been asked to Stop because something is wrong. Wait indicates an action was required but no action was taking (filling out a survey, uploading a document, etc).
However, life is rarely perfect and exceptions occur:
- Someone makes a typo when filling out a survey.
- Someone forgets to check out at the actual time they left the building.
- Someone presents to the iPad to check in or out, but they aren't recognised...
To resolve these circumstances, check-in records can be edited by an Administrator.
- Change the details of any check-in entry, matched or unmatched.
- Adjust the date or time of check-in or check-out.
- Associate the record with a profile if it has not yet been matched, or change the check-in record to a different Profile if it's an incorrect match.
- Check someone out, if they forgot to do it.
- Delete a check-in record entirely.
⚠️ Some actions, however are not possible:
- Survey answers cannot be edited. However, if a Profile was created in the process, you can edit its details to fix typos, such as name or other metadata.
- Survey answers cannot be deleted. They have their own expiration date, which you can set by following these instructions 👈.
- If you need to do a purge of data for a full location, please contact us for assistance.
To edit check-ins
- Login to the Aware Web App 🖥️. You'll arrive at Activity > Check-Ins page of your data.
- Click on the check-in record you'd like to edit, and then on Edit check-in. Alternatively, right-click to display all context menu actions, and click on Edit this check-in at the bottom of the page.
- Use the dropdown at the top to assign or change the Profile associated with the record.'Use the time selectors to adjust the date and/or time of the In and/or Out record.
- If the person is checked In, you can manually check them out by adding a date/time to the blank Out record.
- When you're ready, click the Save button
- The corresponding check-in record will appear updated in the Check-in view on the Activity page.
- This record's detail view will indicate In time, or Out time or both when a record was manually set - to distinguish it from those automatically created by Doorkeeper Pro and Lite.
❗️Please note that you cannot edit a record that has a STOP status
Related Articles
📍 Geolocation for Check-Ins
You can now configure geofence for a location, in order to collect geographic information at the time of checking in, and prevent registrations attempted outside of the perimeter. Aware will request someone's geolocation from their web browser, only ...📌 Export Check-ins
Check-In records, survey answers and files are stored securely in Rapid Global and can be reviewed using our applications. They can be exported to a .csv file at a moment's notice for record keeping, audits or compliance purposes. You can export all ...✏️ Edit a Profile
To edit the information in a profile, click on the profile you'd like to edit, then click on the Edit profile button on the top right side of the screen. A screen will pop up where you can edit pieces of information related to the profile. You can ...🔔 Create a Check-in Alarm
⚠️ Requires at least one Doorkeeper installed. On the Aware Mobile? or Web ? app, click on the company name in the top right corner and go to Settings > Location (select desired location from drop-down) > Alarms. Click the Add alarm button in the ...🔔Create Check-in Stopped Alarm
⚠️ Based on the access rules configured for the location. Requires at least one Doorkeeper installed (Pro or Lite). Doorkeeper will STOP individuals: That belong to a group that has not been allowed access, as defined by the location's Access Rules. ...