Change Recognition Results

1. Using our Quick Edit mode, clicking on the ✏️ that appears as soon as you hover over the name field of the result. 
   
   
   
   
   This mode is helpful when you are changing multiple results at once, that you have no doubt about
    
2. If you don't know who the person is and they have been mistakenly recognised as someone else, you can mark them as unknown. Results can be changed to Unknown from both the Detail view, and the Quick Edit mode.
   
   
   
   
   

Create Profile

📌 This method is ideal for one-off profile creations, using data collected from your cameras.

1. On Mobile 📱 or Web 🖥️ go to the Activity tab > Events.
   
   
2. Look for an event deemed No Match with a High quality track.
   
   
3. Click on the event to open up the Detail view.
   
1. If you're not sure if the person in question is already enrolled, there will be a list of similar profiles that already exists in Aware displayed.
   
2. Click on the blue Create new profile button to create a new profile.
   
3. Fill in the fields as desired.
   
4. You will be able to see the image that will be used as the Cover image for the profile.
   
5. Optional - Fill in metadata fields as desired.
   
   
4. Save your changes by clicking the blue Create button.
   
   
5. Once this process is complete, you will be brought back to the Activity view. The event will now display a Match against the newly created profile.
   
   

Review alerts

Review alerts on the activity page by filtering events that trigger alarms.

1. On the activity page, select events or People seen.
   
   
2. Under filters, there is a toggle for Trigger, click on it and it will give a selection of triggers that have been selected for an alarm made in Aware.
   
   
3. Select the desired trigger you wish to filter to.
   

Once filtered, your activity page should only display the events that have triggered an alarm based on the trigger selected.

Review Issues

Review issues on the activity page by accessing the Issues tab.

On the activity page, click on People > Issues. On the page you will see:

1. A graph of all the issues that occurred and the time it occurred.
   
2. A breakdown of:
   
1. amount of people that caused an issue.
   
2. amount of occurrences recorded.
   
3. amount of occurrences resolved.
   
3. Clicking on a specific issue listed will reveal a detailed view of each issue that occurred.
   
   

Export a report

1. On the Activity page, ensure that the events displayed are to the desired time frame for the data you'd like to export (this can be chosen between hour, day, week or month).
   
2. After selecting the desired time frame, if there are specific events (e.g. only events where people with a label are seen) you can use the filters to select the relevant ones.
   
3. Once the time frame and filters have been selected, click on the Export button on the top right-hand side.
   
4. A prompt will appear confirming the time frame selected for the export, if the chosen times are correct after reviewing, click on the blue Continue button.
   
5. Another prompt will appear and the report will automatically be exported and downloaded. If the report does not automatically download, a button to download the exported report is also available.
   
   

Review attendance and check-ins

1. the check-in status of each individual presented at Doorkeeper,
   
2. how long each person was checked-in before checking out,
   
3. whether a survey was completed, and
   
4. if a thermometer was paired; the temperature was recorded at check-in.
   

1. On the Activity page, select Check-ins.
   
2. From the time selector, select the time frame you wish to review.